Accessibility Statement

Last updated: 27 November 2025

1. Our commitment

Quiet Assembly Ltd (“Quiet Assembly”, “we”, “us”, “our”) is a Brighton & Hove–based studio for intimate, impact-led events and small-business launches.

We want our website and our events to be accessible, usable and welcoming for as many people as possible.

We aim to meet our responsibilities under the Equality Act 2010 (which replaced the Disability Discrimination Act) by:

• Taking reasonable steps to remove or reduce barriers that could make it difficult for disabled people to access our services

• Listening to individual access needs and making adjustments where we reasonably can

• Building accessibility into our website and event planning from the start, rather than treating it as an add-on

This statement explains how we approach accessibility for both our website and our in-person events, what we are doing now, and how you can tell us if something isn’t working for you.

2. Scope of this statement

This statement covers:

• Our public website: quietassembly.co.uk and any related pages we host

• Events that we organise or co- design for clients, including private dining experiences, pop-ups, launches and briefings.

It does not cover:

• External platforms we do not control (for example: Instagram, LinkedIn, ticketing or payment services, venue websites)

• Content, tools or templates hosted by clients, partners or suppliers on their own systems.

However, we still try to choose and work with tools and partners that take accessibility seriously.

For information about how we process personal data, please see our Privacy Policy.

3. Website accessibility

3.1 Our goals

Our goal is that the Quiet Assembly website should be usable with a modern browser, keyboard only, screen readers and other assistive technologies. We aim to follow the principles of the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, as far as is reasonably practical for a small business.

3.2 What we are doing

When designing and developing the site we aim to:

• Use clear, simple language and short paragraphs

• Use meaningful headings and structure so content is easy to follow

• Maintain sufficient colour contrast between text and background

• Use a consistent layout and navigation across pages

• Ensure text can be resized using browser controls without loss of content

• Provide descriptive link text, rather than “click here”

• Mark-up headings, lists and other elements using semantic HTML

• Make forms accessible, with labels and clear error messages

• Avoid content that flashes or flickers

• Ensure interactive elements have visible focus states and can be used with a keyboard

Where we use images, we add alternative text where the image contains important information. Decorative images may use empty alt text, so they are skipped by screen readers.

3.3 Where we know there may be issues

As a small studio the site is evolving, and some areas may not always fully meet WCAG 2.1 AA at all times. Known or possible limitations may include:

• Embedded third-party content (for example maps, videos or social media feeds) that we cannot fully control

• Occasional PDFs or downloads that may not yet be fully optimised for screen readers

• New content or features that have not yet been fully tested with assistive technologies.

If you encounter an accessibility problem on the site, please let us know (see section 6) and we will do our best to fix it or offer the information in another format.

4. Event accessibility

4.1 Our approach to accessible events

We design and deliver events in a range of venues and formats. Our aim is to make these events as accessible and inclusive as reasonably possible, within the constraints of each venue and budget.

When planning events we aim to:

• Discuss accessibility and inclusion early when selecting venues and suppliers

• Favour venues with step free access to main spaces wherever possible

• Ask venues about accessible toilets, lifts, parking and drop-off points

• Consider lighting levels, sound levels and the availability of quieter spaces

• Provide information about venue access in advance where we can

• Invite guests to share any access, dietary or communication needs in confidence

• Brief on-the-day staff and suppliers on agreed adjustments and access needs.

4.2 Examples of adjustments

Depending on the event and venue, examples of reasonable adjustments may include:

• Providing step-free or ramped access where the venue supports it

• Reserving seating for guests who need to sit or who require extra space

• Allowing early access or priority entry for guests who need more time to get settled

• Offering printed or large-print versions of menus or event materials on request

• Sharing menus or materials digitally in advance so guests can use their own assistive tech

• Ensuring clear signage to key areas (entrance, toilets, quiet spaces, exits)

• Asking venues about hearing support systems (for example hearing loops) where relevant

• Working with caterers to accommodate dietary requirements and allergies as far as possible.

Some adjustments may not be available at all venues or for all event types, but we will always try to find a practical alternative.

4.3 When we work with clients and partners

For client- branded or partner events, we often deliver within a wider team. In those cases we:

• Encourage clients to consider accessibility at the brief and venue-selection stage

• Share access information we receive from guests with the client and relevant suppliers, with appropriate confidentiality

• Support the implementation of agreed adjustments within our role on the project.

  
  

5. What we ask from guests and users

To help us support you effectively, we encourage you to:

• Tell us about any access needs as early as you feel comfortable doing so

• Let us know if you spot an accessibility issue on the website or at an event

• Share what works well for you so we can build on it in future planning.

  
  

You do not need to share medical details. A simple description of the support or adjustments you would find helpful is usually enough for us to work with.

6. How to contact us about accessibility

If you experience any difficulty using our website, or if you have questions or suggestions about accessibility for our events, please contact us.

• Email (preferred): hello@quietassembly.co.uk

• Post: Accessibility, Quiet Assembly Ltd,17 Connaught Road, Hove, BN3 3WB, United Kingdom

When you contact us about an issue, it is helpful if you can include:

• The page or event you are referring to

• What you were trying to do

• The device, browser or assistive technology you are using (if relevant)

• Any ideas you have for what might work better for you.

We aim to acknowledge accessibility enquiries within 5 working days and to provide a fuller response or update within 20 working days where possible.

7. Escalation and feedback

We take accessibility feedback seriously and use it to improve how we design both our website and our events. If you are unhappy with our response to an accessibility concern, you can ask us to review the matter again. We may also signpost you to independent advice or support organisations if appropriate.

8. Reviewing this statement

We review this Accessibility Statement at least once a year, and sooner if:

• We make significant changes to our website design or technology

• We change the types of events or venues we typically use

• Accessibility requirements, guidance or best practice change in a way that affects us.

Last full review: 27 November 2025 Next planned review: by 30 November 2026.